Charters was one of the field agents dispatched to the apartment project where terrorist Samir Mehran was holding President Omar Hassan. He and the rest of the team arrived at the staging area at around 7:45 and Jack Bauer asked him and Agent Bank to go with him. After Cole Ortiz and a sniper eliminated the lookouts on the roof, Charters advanced along with Jack, Renee Walker, and Banks. They managed to pry down a section of a fence so they could sneak in the building area and then entered the projects.
As they walked in the building, Jack killed a hostile that was watching on the hallway. Charters and the rest then walked down the hallway until they reached the apartment entrance. While Jack and Renee watched, Charters used a device to track the voice coming from Samir's transmission to a specific room. When they managed to pinpoint the exact location, Jack sneaked in with Renee while they covered the exit. At one point, Renee handed him a young girl that was inside the terrorists apartment.