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Griggs was a sergeant in the San Jose Sheriff's Department.

During Day 2, Tony Almeida contacted the sheriff's office regarding the missing Kim Bauer, and Griggs was sent to Kim's aunt Carol's house to report back when she arrived. When Jack returned to CTU Los Angeles after the detonation of Second Wave's nuclear bomb, Tony gave Jack the number for Sergeant Griggs so he could follow up. Jack called the sheriff's department, but was unable to reach the sergeant. After Jack went to speak to Syed Ali, he asked Michelle Dessler to call the station back and try to contact Griggs again. ("Day 2: 11:00pm-12:00am")