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|Spouse(s):||James Heller (husband)|
|Children:||Richard Heller (son)|
Audrey Heller (stepdaughter)
|Mentioned in:||"Day 4: 6:00pm-7:00pm"|
Susan died sometime prior to Day 4. James brought up the story of his grief following Susan's death in an attempt to comfort Erin Driscoll, who was beginning to mourn the suicide of her daughter Maya Driscoll during Day 4:
|“||When my wife Susan died, I didn't deal with it at all. Actually, I went to work the next day. I remember thinking to myself, that's life. Quit feeling sorry for yourself. Get over it and get on with it. A few weeks later, I answered a call from an old friend of Susan's who did not know she had died. And when I heard myself saying, "Susan has passed away," when I actually said those words, it hit me. All the pain I was trying to shut out just overwhelmed me. Erin, you can't keep it inside. You cry, you blame God, you blame yourself and then you cry some more. And all the while you let you friends help you. It's pretty simple. Very painful. And I am so, so sorry for you.||”|